The Apparel Project was launched in the fall of 2017 with a simple goal in mind – make the custom apparel process simpler. The industry had been around forever, but there were few changes in the way ordering or delivery was done. For most businesses and organizations you were left having to meet face to face or exchange copious amounts of calls or emails before even seeing a proof of your product. When it came to delivery, it was borderline nonexistent and customers were expected to pick up their products during business hours. We knew things needed to change so we stepped in.
The first thing we worked to change was the ordering process. By simply filling out the form on our website and emailing us a file of your logo/design we can get you a price and quote in less than 24 hours seven days a week. No back and forth of emails, no follow up phone calls. Just one form and we’ll get a price and picture in your inbox. From there we worked to streamline production, focusing on efficiency and cutting turnaround times. Over the past three years our turnaround time on printed goods has averaged six business days and embroidery right around eight business days. This fast service allows us to beat industry averages and get product into your hands as quickly as possible. The final step was the most important to us. We know our customers live busy lives and many of them don’t have the time to come pick up their orders during business hours. That’s why we offer flat rate shipping nationwide. It doesn’t matter if you’re down the street or across the country! This means we can get an order from inquiry to delivery in less than 2.5 weeks no matter the size or delivery location.
We are committed to changing the way you think about custom apparel and believe we have the results to back it up. Our clients range in size from a single employee working from home to thousands of employees around the globe and each and every one gets the same level of customer service. Ordering apparel, accessories, or promotional products should be a fun and exciting way to grow and brand your business not a stressful one!